At Next Gen Jewel, quality goes beyond a great product. We want you to have the best jewelry in the world, with the best customer service in the world to back it up. If you ever have questions, thoughts, concerns- please don’t hesitate to hit us up. We’re always here to listen. That’s our promise to you.

To keep your jewelry looking its best:

• Store it in a dry, cool place.
• Avoid contact with water, lotions, and perfumes.
• Use a soft polishing cloth to clean your pieces regularly.

Shipping

Ship to you, to your store, or to a UPS Access Point near you. Free shipping offer may be modified or terminated at any time without notice. Learn More

Returns & Exchanges

Your online purchase may be returned to any of our stores or returned by mail to our distribution center.
You can return your item for up to 30 days after purchase or exchange it within 60 days. Watches may be returned or exchanged within 30 days. Exchanges must be done at a store.

Watches that haven't been special ordered and accessories can be returned if they're unworn or unaltered, and must be accompanied by the original packaging, instructions and warranty information within 30 days of purchase. Again, exchanges can only be done at a store.

You can't return or exchange custom-designed merchandise, class rings, special-ordered watches.